Jetpac
LIFE'S TOO SHORT.
DROP THE MAPS.
Summer is coming: Do more than boring bucket lists with Jetpac.
Introducing Jetpac:
Your smartest travel hack
We welcome everyone
No more SIM swapping headaches!
Roam like a boss
Goodbye bill shocks
Ready to Jet?
Get the pack that’s just right for you!
Psst, every pack comes with free lounge access* if your flight is delayed.
Your eSIM installation guide!
This is based on iPhone 12. For Android users, please referhere.
If you’ve purchased for other users, do register with their phone numbers, and install the eSIM on their respective phones.
1. Go to settings → Mobile Data → Add eSIM
2. Tap on QR code
3. Scan QR code on your browser
(QR code is also sent to your email)
Note: Scan with your device you're traveling with
4. Tap on Continue and that's it, you're done!
Note: Wait for 2 - 3 minutes for activation
Your APP installation guide
Please log in with your individual number on the Circles app to see how much data you are left with.
Sign in with your number → OTP
Tap on Travel tab below
Welcome to Jetpac!
TESTIMONIALS
Hear from our own Jetpackers
Don' t just take our word for it, see what our 20,000 customers have to say
Sweeten your trip with extra perks from Jetpac
1
Register your flight
Get airport lounge access if your flight is delayed for more than an hour. ‘Nuff said.
2
Sign your co-travellers up
Redeem your free lounge access under Collinson Group’s worldwide network. Terms and conditions apply.
3
Enjoy free lounge access together
Relax with your family or group, because travel’s better when you’re together.
Circles.life blog
Jetpac
What's up with Jetpac?
Get to know all the amazing news right here!
Frequently Asked Questions
Who is eligible to buy this?
Anyone can subscribe to Jetpac, even if you're not currently a Circles.Life customer. Yes, you heard us right! As long as you have an eSIM-enabled phone, you'll be able to start enjoying all the perks of Jetpac when you travel. Data roaming has never been easier!
What devices can Jetpac work with?
Jetpac is an eSIM which allows you to activate a data pack without the use of physical SIMs.
Check if your device is eSIM-enabled here.
Do I need to replace my eSIM every time I buy a Jetpac data pack?
No, you don't need to! You can keep the eSIM for future use. Once you've downloaded the Jetpac eSIM, all you need to do is top up with a new pack everytime you travel.
Once I purchase a Jetpac data pack, how long can I keep it?
Your data pack is valid for 1 year post the purchase date! It will be activated once you connect to a network overseas, and the data pack will last for the duration of its validity. So pro tip, install your eSIM first but keep it turned off until you land!
Can I install my eSIM first before I travel to another place?
Yes you can! Please download our app after you purchase a pack, and proceed to install your eSIM. We highly encourage you to leave it switched off until you land in your travel destination to avoid the data pack activating.
What happens after I buy a pack? How does my pack activate?
You'll be prompted to download your Jetpac eSIM immediately after purchase. Once downloaded, remember to turn on data roaming in your phone settings so that your eSIM can latch onto an allowed network once you're overseas.
Once successfully latched overseas, your data roaming pack will activate and you can roam without worry for the duration of its validity. Absolutely nothing else that you'd need to do. We also have our app that you can download to check your data balance and manage your account. We will guide you through each step along the way so you will have a hassle-free data roaming experience!
After your trip, hang on to your Jetpac eSIM. You can simply buy another pack when you're ready to data roam again, no need to redownload another eSIM.
Not traveling yet? No worries! You can still download your eSIM first, and activate it just before you travel.
How's the network connection on Jetpac?
We cannot provide certainty on network connections as it defers per location, but you will be experiencing LTE/4G connections and in certain places, 5G!
Are there any Fair Usage Policy or roaming limits on this product?
Absolutely not, the data you buy is the data you get! For example, if you've purchased a Explorer pack, you can use up to 20GB in the 30 days validity period from the time your pack activates
What is SmartDelay and how does it work?
SmartDelay is a unique service that offers complimentary airport lounge access in the event of a flight delay or cancellation.
You register your flight with the SmartDelay service before travelling (up to 2 hours prior to the flight's scheduled departure). If the airline announces a delay that meets or exceeds the qualifying delay threshold, you will receive a LoungeKey™ voucher that provides access to a lounge at the airport where you are delayed. LoungeKey™ gives you access to a network of over 1000 airport lounges worldwide.
Delays are based on 'gate' delay reporting from airlines and airports to FlightStats (our third party flight data tracker). Should FlightStats report a qualifying delay the system will issue the lounge vouchers. A delay can be made up of one single announcement or a cumulation of individual announcements adding up to the delay threshold.